Shop N' Dine Soiree Ticket x 1

You are invited to join us at our first ever Shop N' Dine Soiree!

To attend this event, you are required to place a RM100.00 deposit to reserve the seat. The full amount will be returned in the form of a RM100.00 shopping voucher, redeemable during the event. A complimentary meal will also be provided to each attendee at no additional cost. Seats are extremely limited.

Terms & Conditions – Product Launch Event

Ticket Reservation

• Deposit is amounted at RM100 and admits one (1) individual only.
• Companions or children are not permitted unless a valid ticket has been purchased for each individual.
• Each customer may purchase up to a maximum of four (4) tickets per user account.
• Tickets are non-transferable, unless prior written notice is submitted and approved by the organiser.

Ticket Entitlements

Each confirmed ticket holder will be entitled to:

• One (1) RM100 voucher, redeemable for bag purchases during the event
• One (1) Complimentary meal, served during the event

The voucher is highly encouraged to be used on the same day at the event.

Event Details

Venue: Dancing Fish, The Campus Ampang (Bib Gourmand Michelin 2024 Awardee)

Date: 27 September 2025

Time: 12:00 PM to 2:30 PM (Kindly arrive on time for full experience)

Full attendance is required to enjoy all entitlements. Partial attendance may result in forfeiture of benefits at the discretion of the organiser.

Cancellation & No-Show Policy

In the event of a cancellation by the organiser, attendees may choose between:

• A full refund, or
• A RM150.00 (additional RM50.00 awarded) voucher redeemable on our official website.

Should an attendee wish to cancel, and provides notice by 12:00 PM on 18 September 2025, they may also choose:

• A full refund, or
• A RM100.00 voucher redeemable on our official website.

No-shows or cancellations made after 12:00 PM on 18 September 2025 will be eligible for a RM100 website voucher only. No refunds will be provided.

Cancellation Notice & Contact Information

To submit a cancellation request, please contact us via:

Email: SALES@FTIMBER.COM

WhatsApp: +60123436689

Kindly include your full name and order number in all communications to ensure prompt assistance.

General Provisions

All vouchers issued are non-exchangeable for cash and are subject to the stated terms of use.

The organiser reserves the right to amend or make final decisions on any matters relating to the event without prior notice.

• RM10 OFF (For First Time Buyer)
  Minimum spend RM100

Important note:

1. Must subscribe email to be eligible for the offer above
2. RM10 Off is for the first time buyer on website only

Available from Monday-Friday (10am-4pm) ONLY. Not available during Public Holiday. Please WhatsApp us to arrange for Grab delivery to KL, Selangor, Putrajaya.

• Wipe clean with microfiber cloth or wet tissue
• Store in a breathable bag (don't store in plastic bag)
• Empty the bag when not in use
• Remove stains instantly
• Dry the bag with towel or cloth (never use hairdyer)
• Keep small items in separate pouch
• Avoid touching your bag after using lotion or sanitizer

How do I check stock availability?
All items on website is available to purchase. If you can add to cart, stock is available for you.

How much do you charge for shipping?
West Malaysia rate is RM10. East Malaysia rate is RM20. Our courier partner is DHL. Free shipping is available to West Malaysia for order over RM150. Instant same-day delivery is RM38 to KL, Selangor, Putrajaya.

How long does it take to ship my order?
We'll immediately process your order the next business day. Click here for more shipping details.

What are available payment methods?
Choose Billplz for FPX Online Banking and Card (Malaysian and Non-Malaysian). Use GrabPay for e-wallet. GrabPay Later also available at 0% interest! Click here for guide to register for GrabPay.

When I will receive my order?
For Peninsular Malaysia is 1-3 working days and for East Malaysia is 3-9 working days. Click here for more delivery information.

How can I track my package?
We'll send an email or SMS with your tracking number. Click here for more shipping details.

Do you offer return for damaged goods?
Our customers rarely return the item to us since we carefully inspect each item to ensure it's in great condition. However, we have an easy 7-day return policy. Click here for more information.